Private Property Impounds Explained: A Practical Guide for Landlords and HOAs

Unauthorized parking is one of the most common complaints property managers deal with. Handled well, an impound program keeps residents and customers happy. Handled poorly, it creates legal risk. Here is the practical version.

Signage is not optional

Washington requires clear, visible signage at every entrance specifying the tow company, phone number, and rules. A missing or faded sign is usually the first thing a judge asks about.

Document the violation

• Photograph the vehicle with a timestamp
• Note the violation (no permit, fire lane, reserved stall)
• Keep a written log — electronic is fine

Use a licensed towing partner

A proper tow operator follows state laws on notifications, storage, and release. That is exactly what our private property impound program provides.

Set expectations with residents

Include parking rules in leases and HOA documents. Remind residents at move-in, and send an occasional community update. Fewer surprises mean fewer angry calls.

What about old cars on-site?

Abandoned or non-running vehicles are a separate problem. We also offer junk car removal for landlords who want the eyesore gone without the paperwork.

Property managers in Federal Way and Renton already rely on our team — call (253) 350-3874 to set up a program.